Privacy Policy – Samanwi Clinics

Effective Date: 06-10-2025
Hospital Name: Samanwi Clinics
Website URL: samanwiclinics.com
specialization: Obstetrician, Gynaecologist & Fertility Specialist,Urologist

At Samanwi Clinics, accessible via https://samanwiclinics.com, we are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) for international users.

Information We Collect

We collect information necessary to deliver high-quality healthcare and appointment management services. This may include:

• Personal Information: Name, age, gender, phone number, email address, and location.
• Medical Information: Health history, symptoms, prescriptions, treatment details, and reports voluntarily shared during consultations.
• Appointment Information: Preferred date/time, selected doctor, and communication preferences.
• Technical Data: IP address, browser type, device details, and website usage statistics.
• Cookies & Tracking Data: Information collected via Google Analytics, Google Ads, and similar tools to improve our website and marketing performance.

How We Use Your Information

We use your information responsibly and strictly for legitimate healthcare, communication, and service enhancement purposes:

• To book and confirm appointments.
• To provide medical consultations and follow-up care.
• To send appointment reminders and treatment updates (only with your consent).
• To improve patient experience through analytics and performance tracking.
• To run marketing and remarketing campaigns using Google Ads.
• To comply with applicable laws, regulations, and healthcare standards.

Your personal data will never be sold, rented, or shared with unauthorized parties.

Cookies and Tracking

Our website uses cookies to improve functionality and personalize your experience. Cookies help us:

• Analyze user behavior and site traffic.
• Deliver customized content and relevant healthcare advertisements.
• Track marketing campaign effectiveness through Google Ads and Google Analytics.

You can disable cookies in your browser settings, but certain website features may not function optimally. For more details, see Google’s Cookie Policy.

Data Storage and Security

Your data is stored securely using SSL encryption and protected by trusted third-party hosting systems. Only authorized medical and administrative personnel have access to patient information. We retain data only as long as required for treatment, compliance, or legal obligations.

Data Sharing and Disclosure

We may share data only in the following cases:

• With authorized healthcare professionals at Samanwi Clinics for consultation and treatment.
• With trusted service providers (hosting, communication, analytics) under confidentiality agreements.
• When required by law or government regulations.

We ensure all third parties follow strict data protection standards.

GDPR Compliance for International Users

If you are an international or EU visitor, you have the right to:

• Request access to or correction of your data.
• Withdraw consent for data processing at any time.
• Request data deletion, portability, or restriction of processing.
• File a complaint with your local Data Protection Authority.

To exercise these rights, contact us at samanwiclinics@gmail.com.

Your Consent

By using this website and submitting your information, you consent to our collection, processing, and use of your data as outlined in this policy.

Contact: +919000016910
Email: samanwiclinics@gmail.com